English translation for information; please refer to the original Turkish policy (PDF) for the authoritative document.

As NUUP Hotel and Restaurant, we are committed to placing sustainability at the heart of all our operations and decision-making processes. Our Sustainable Management System (SMS) Policy reflects our determination to conduct our activities in accordance with the principles of economic efficiency, environmental responsibility and social justice. This commitment goes beyond short-term objectives and aims to create long-term value.

• We respect the rights of all living beings in the course of production and consumption.
• We aim to improve and develop our efficiency, quality and environmental performance by providing higher-quality and more reliable services to our guests.
• We recognize the artistic and scientific value of our cultural heritage as part of humanity’s shared heritage and support its preservation for future generations.
• We recognize that we are part of the ecosystem and ensure the effective and efficient use of production resources and other assets.
• By working to minimize pollution and improve energy and water efficiency, providing healthy products and services to consumers, ensuring equal opportunities for employees and training our team accordingly, we seek to contribute to the global goals for sustainable development through continuous improvement.
• We regularly measure and monitor our sustainability performance and set targets for continuous improvement. Our management system is designed to achieve these targets and regularly audit the defined performance indicators.

English translation for information; please refer to the original Turkish policy (PDF) for the authoritative document.

As NUUP Hotel and Restaurant, we are committed to minimizing the environmental impact of our activities. This policy sets out our fundamental principles and commitments concerning environmental protection, sustainable use of natural resources and compliance with legal requirements. Protecting the environment for future generations is an integral part of our corporate culture.

• We conduct our operations in full compliance with applicable national and local environmental legislation, regulations and other requirements.
• We are committed to regularly reviewing, measuring and continuously improving our environmental management system and performance.
• Our approach to waste management follows the “Reduce, Reuse, Recycle” hierarchy.
• We encourage the reuse of serviceable materials and equipment both within and outside the company.
• We require all waste to be properly separated at source by category, including paper/cardboard, plastic, glass, metal and organic waste.
• We collect, store, label and dispose of hazardous waste—including chemicals, oils, electronic waste and medical waste—in accordance with applicable legal procedures and through licensed organizations.
• We prioritize efficient use of energy, water and raw materials and reducing waste.
• All employees receive regular training on environmental awareness and proper waste management.
• Environmental performance indicators—including waste quantities, recycling rates and resource consumption—are regularly monitored and reported.
• This policy is reviewed and updated at least annually in light of changes in legal requirements and the organization’s circumstances.
• Periodic internal audits are carried out to ensure the effectiveness of this policy and compliance with the law.

English translation for information; please refer to the original Turkish policy (PDF) for the authoritative document.

As NUUP Hotel and Restaurant, we are committed to maintaining the highest level of responsibility towards the environment and society while providing high-quality service to our guests. This policy aims to make economic, environmental and social sustainability the basis of all our purchasing processes.

• We shorten supply chain distances and support the local economy by making extensive use of locally sourced, seasonal ingredients in our menus.
• We optimize procurement through inventory management and thoughtful portion planning to reduce the risk of food waste at source.
• We aim to eliminate single-use plastics altogether or replace them with recycled, recyclable or biodegradable alternatives.
• In keeping with our sustainable sourcing approach, we prioritize suppliers and business partners that minimize harmful environmental effects and comply with environmental regulations; maintain and make available relevant quality, food safety, environmental and sustainability certifications and documentation, as recognized nationally or internationally; use resources responsibly without harming wildlife and ecosystems and comply with hunting restrictions; and meet the requirements of fair trade principles.
• When selecting chemicals, we favor eco-labelled products with minimized impact on the environment and human health.
• When purchasing machinery and equipment, we favor products meeting the highest standards of energy and water efficiency.

English translation for information; please refer to the original Turkish policy (PDF) for the authoritative document.

Within the sustainable tourism sector, our quality and food safety policy plays a fundamental role in ensuring the highest guest satisfaction, protecting natural resources and providing a safe experience. This policy commits us to maintaining high standards across every stage of our operations and fulfilling our responsibilities to stakeholders.

• Guest Satisfaction and Safety: Our priority is to ensure guest satisfaction and encourage positive feedback by providing safe, high-quality food service.
• Hygiene and Sanitation Standards: We ensure that all areas of our property operate in accordance with nationally and internationally recognized hygiene and sanitation standards. These practices are supported by the monitoring and audit mechanisms of our Quality Management System to maintain consistent standards.
• Food Handling and Preparation: All food handling, preparation and service processes are planned, implemented and monitored in line with the process-based approach of our Quality Management System. Potential risks are identified and minimized.
• Training and Development: We provide regular food safety training to all employees to raise awareness and continuously audit the effectiveness of food safety practices.
• Supply Chain Management: All procured food ingredients undergo thorough and regular quality and safety checks to ensure a reliable, sustainable supply chain.
• Use of Fresh and Local Produce: We prioritize fresh, local and seasonal ingredients in food preparation. This enhances product quality while supporting the local economy and our sustainability principles.
• Legal Compliance and Consumer Confidence: We comply with national and international legislation and food safety standards to foster consumer confidence and support safe, healthy food consumption.

English translation for information; please refer to the original Turkish policy (PDF) for the authoritative document.

As NUUP Hotel and Restaurant, we believe women’s rights and gender equality are integral to corporate sustainability and ethical management. In accordance with the United Nations Sustainable Development Goals and UN Women’s Empowerment Principles, this policy sets out our commitment to eliminating discrimination and empowering women across our operations and supply chain.

• We have zero tolerance for discrimination, harassment or bullying on the grounds of age, religion, language, race, ethnic origin, sexual orientation, physical condition or gender.
• We safeguard the health, safety and well-being of all employees regardless of gender.
• We support women’s participation in the workforce across all departments and provide equal opportunities.
• We create the conditions necessary for equal access to career opportunities.
• We guarantee fair and equal pay for work of equal value, regardless of gender.
• We do not tolerate women being subjected to abuse, harassment, discrimination, oppression, coercion, defamation or similar treatment. We recognize the value women bring to society and our organization and support their presence and contribution.
• We establish working environments and practices that support a healthy work–family life balance.
• We develop training policies and support women’s participation and greater awareness.

English translation for information; please refer to the original Turkish policy (PDF) for the authoritative document.

As NUUP Hotel and Restaurant, we believe energy efficiency plays a fundamental role in achieving our sustainability objectives. This policy commits us to continuously reducing energy consumption, lowering operational costs and minimizing greenhouse gas emissions. Energy management is an integral part of our environmental responsibility.

• To fulfill our responsibilities to nature and our legal obligations, we follow national and international standards, laws and regulations; regularly measure and monitor energy performance; and establish continuous improvement targets.
• When purchasing new equipment, we prioritize long-term energy efficiency and products with high A-class energy ratings rather than short-term cost savings.
• We set targets and integrate energy efficiency into our training programme to raise employee awareness, providing regular training to our team.
• We measure and monitor the carbon footprint resulting from our total energy consumption and set targets to reduce it.

English translation for information; please refer to the original Turkish policy (PDF) for the authoritative document.

As NUUP Hotel and Restaurant, we regard respect for, protection of and support for children’s rights as a fundamental ethical and sustainability responsibility in every area of our activities. This policy outlines our firm commitment to protecting children’s safety, well-being and rights in our operations, supply chain and guest relations.

• We maintain absolute zero tolerance for child labour—employment below the minimum ages prescribed by national and international law—and forced labour at our property or at any stage of our supply chain.
• We aim to create spaces and opportunities that contribute to children’s development, where they can freely express their thoughts, wishes and feelings and feel safe and comfortable.
• We train employees to recognize and prevent child abuse.
• We ensure children take part in activities under adult supervision.
• We provide relevant training to increase awareness of the protection of children’s rights and support projects dedicated to this issue.
• When we witness suspicious actions involving children, we first inform hotel management and seek assistance from the relevant public authorities when necessary.

English translation for information; please refer to the original Turkish policy (PDF) for the authoritative document.

Through this policy, NUUP Hotel and Restaurant commits to protecting wildlife and biodiversity, promoting sustainable tourism practices and minimizing adverse environmental impacts. It applies to all employees, guests, suppliers and business partners.

• Legal Compliance and Commitments: We undertake to comply fully with the Environmental Law and Terrestrial Hunting Law of the Republic of Türkiye, as well as local, national and international wildlife protection regulations.
• Rules for Interacting with Wild Animals: Ensuring safe and respectful interaction with wildlife by all staff and guests is a fundamental rule. Feeding wild animals, including birds, foxes and wild boars, is prohibited. Touching or approaching animals, making noises or sudden movements that frighten them is prohibited. Their nests, young and resting areas must be avoided. Wildlife photography must avoid stressing animals, using flash or disturbing natural habitats.
• Habitat and Natural Area Protection: Native and endemic plant species and vegetation providing habitats must not be harmed. Excessive light and noise pollution, particularly at night, must be avoided to protect wildlife navigation and behaviour. Staff and guests accessing natural areas outside the hotel must use designated roads and trails only. Driving and walking speeds and levels of care must be appropriate to the possible presence of wildlife.
• Waste and Pollution Management: The use of toxic chemicals, pesticides and insecticides that could harm wildlife and water sources is minimized or replaced entirely with natural alternatives. Littering in nature is strictly prohibited.
• Supply Chain and Legal Trade: The purchase, display or sale of wildlife-derived products, such as meat, leather, feathers or ornaments, is strictly prohibited at our property. We do not procure products derived from endangered species listed under CITES or on the IUCN Red List.

English translation for information; please refer to the original Turkish policy (PDF) for the authoritative document.

At NUUP Hotel and Restaurant, our dedication to nature and sustainable living means we regard cycling not merely as a sport but as a way of life that protects our environment and enhances quality of life. We welcome cycling enthusiasts who wish to explore the unique geography and natural beauty of our region and aim to provide them with a comfortable, safe and distinctive stay. We respect the rights of all living beings in both production and consumption.

• We provide secure bicycle parking facilities that are monitored 24 hours a day, protected from weather conditions and accessible only to authorized persons so guests can store their equipment safely.
• We make available a bicycle maintenance and repair station equipped with the necessary tools for basic servicing and repairs.
• We provide dedicated bicycle and clothing wash areas, as well as laundry and drying facilities for guests.
• We offer regional cycling routes so our guests can explore the natural and cultural treasures of the area.
• We accommodate the nutritional needs of cyclists and active guests with healthy, sports-friendly restaurant menu options that have high nutritional value and a balanced carbohydrate and protein content.
• We recognize cycling as an important way to reduce our carbon footprint and encourage active living, and make this culture part of our operational ethos.
• We periodically review our services and continuously improve our infrastructure and service quality in line with guest feedback and international standards.